We do not keep your data for longer than is necessary.
For therapy enquiries and for medical legal work, we delete your information as soon as possible and on a monthly basis if the individual doesn’t proceed with a therapy appointment or expert witness instruction.
For therapy cases, mobile phone numbers held on the therapist’s mobile phone are deleted at the end of therapy.
Personal data is retained, where necessary, for seven years in compliance with our professional indemnity obligations. This information may include therapy records, questionnaires and referral information. For legal cases it may include questionnaires, witness statements, interview notes, psychological reports and letters of instruction. Where it is not necessary to retain such data for seven years, it is destroyed as soon as possible.
Administrative data is retained for up to seven years as necessary, in the unlikely event there are queries from HMRC and the VAT commissioner. Where it is not necessary to retain the data for seven years, it is destroyed as soon as possible.